Privacy & Security

Privacy Policy

Last updated: February 27, 2026

At Appointexo, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our appointment booking platform.

Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, organization name)

• Appointment data and scheduling information

• Communication data when you contact our support team

• Usage data and analytics to improve our services

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services

• Process and manage your appointments

• Send you technical notices and support messages

• Respond to your comments and questions

• Monitor and analyze trends and usage

Data Security

We implement industry-standard security practices to protect your personal data:

• Encryption of data in transit and at rest

• Regular security audits and updates

• Access controls and authentication

• Secure data storage with industry-standard practices

Your Rights

You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Object to processing of your data

• Data portability

• Withdraw consent at any time

GDPR Compliance

We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Your rights include:

• Right to access, rectify, and erase your personal data

• Right to data portability

• Right to object to processing

• Right to withdraw consent at any time

Telegram Platform Disclaimer

Appointexo integrates with Telegram, a third-party messaging platform. When you use our service through Telegram, you are also subject to Telegram's Terms of Service and Privacy Policy. We are not responsible for Telegram's data handling practices, security measures, or service availability.

Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal data, except where we are required to retain it for legal or regulatory purposes.

Subprocessors

We use third-party service providers to help us operate our platform, including hosting providers, analytics services, email service providers, and payment processors. These subprocessors are contractually obligated to protect your data and use it only for the purposes we specify.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Third-Party Services

We may use third-party services that collect, monitor, and analyze information to help us improve our services. These services have their own privacy policies.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Your privacy is important to us. We are committed to protecting your personal information.